Q5: Where are you shipping from?
A: Most orders ship from China, some in‑stock items ship from our US warehouse. We ship to United States, Canada, Australia and other countries available at checkout.
Q6: What is the delivery timeframe for US customers?
A: Total delivery time equals tailoring/processing time plus shipping transit time. Ready‑in‑stock items ship out within 24 hours. Unstocked costumes take 7‑35 business days. Custom‑size orders require 14‑35 business days. Business days exclude weekends and public holidays.